RETURN & REFUND POLICY
Please feel free to contact us for any returns of products purchased on SSIXEE official website.
Before initiating a return, please verify your purchase channel and carefully review the corresponding policy:
1. Return Responsibility
- Consumer-bear return shipping cost for change of mind (rates depend on courier)
- SSIXEE covers shipping for damaged/wrong items
2. Return Window
- 7 days from delivery date
3. Return Conditions
- Items must be unused with original tags/packaging
- Non-compliant returns will be shipped back
4. Return Process
- Submit request via ssixee.com system
- Or email: info@ssixee.com
- Note: Online exchanges currently unavailable
5. Refund Processing
- 3-7 business days after warehouse receipt
- Approval confirmation will be emailed
- Refund amount excludes original shipping
For assistance, contact customer support: info@ssixee.com